I just read an interesting from post LyssaAdkins on Collabnet's blog. She is writing about the challenges for upper management moving Scrum/Agile pratices.
Best quote (for me anyway): "coach the teams to be relentless impediment revealers".
I've found getting into the mindset of revealing impediment to be quite challenging.
CollabNet Scrum and Agile Blog » Addressing upper management challenges with Scrum
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