I was reading a post by Rajesh Setty recently entitled "The problem is never the problem." It brought to mind the hardest recent interpersonal/team challenge I've had to deal with at work. The ostensible issue was around the security implementation in a new tool.
The real issue, as best I could determine, was that some of the people involved don't trust each other very much. We had to address the trust issue before we were able to deal with the technical issues.
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